Reliable Omaha Managed IT Services

A managed IT services provider is a company that offers IT support to keep your systems running smoothly and securely. Instead of putting out fires when something breaks, they work behind the scenes to prevent problems before they start. From network monitoring to cybersecurity, a managed IT provider helps you get the most out of your tech without the stress of managing it yourself.

We offer a comprehensive suite of premium services that you can choose from to keep your business secure and efficient. Our offerings include help desk services and support, data backup and recovery plans, managed endpoint protection, managed firewall services, zero trust security, custom software updates, Microsoft 365 support, compliance services, and more.

With outsourced IT services, small and midsized businesses can have access to expert support and technology without needing to invest the time, money, and other resources into hiring and maintaining an in-house team. By leaving your tech to the experts, you and your team can also focus more on core operations, which will boost your productivity and growth.

At Run Networks, we prioritize exceptional support while fostering a healthy work-life balance for our team. Here’s how we deliver reliable, personalized IT service with a local touch.

Our dedicated team of local technology experts is available to answer your calls from 8:00 AM to 5:00 PM CST, Monday through Friday, providing real-time assistance. Outside these hours, we ensure you’re still covered with our robust after-hours support system. Calls are routed to an answering service that records your company name and details of the technical issue. This information is promptly relayed to our on-call technician, who will contact you ASAP to resolve the issue and get you back on track.

This approach allows our team to maintain a healthy work-life balance while providing mission-critical support 24/7/365. Unlike large corporate IT providers, Run Networks offers a personal connection. We take the time to understand your business, resulting in faster issue resolution and fewer repetitive questions or transfers.

While some large IT companies or those outsourcing overseas provide 24/7/365 live call answering, they often lack the personalized service of a local provider. Partnering with a larger firm may offer extended call hours and a broad range of services, such as phone system sales or physical security support. However, their scale can lead to longer resolution times, less familiarity with your business, and time-consuming call transfers between departments.

When you call Run Networks, you connect with a local technical staff member who knows your business and can provide immediate, tailored support. This personal approach ensures better, faster solutions, keeping your operations running smoothly.

We have the experience and expertise to support a wide range of industries, including legal, accounting and finance, healthcare, and nonprofits. We provide IT support for businesses of all sizes, with an emphasis on businesses with around 25 to 200 users.

Our goal is always to enhance your IT and integrate our suggestions and services seamlessly into your existing infrastructure. If you already have an IT team, our team will work together with yours so you can have access to both the expertise and advanced tools we offer and the company-specific knowledge of your techs.

Absolutely! We pride ourselves on being able to integrate our services smoothly into your existing infrastructure. We’ll start by getting to know your systems and operations, then we’ll make personalized recommendations about what adjustments or additions can make your tech run more smoothly.

We generally charge per computer unless you have a unique structure that makes it more effective to charge per user or based on a combination of the number of both users and computers. The typical rate charged is usually between $100 and $200 per device. For a more exact estimate, just send us a message to schedule your evaluation.