Planning out your company’s budget is a big job with a lot of moving parts, and determining IT spending can be especially difficult because so many factors come into play with your tech.
This guide will help walk you through the basics of IT services pricing, including common pricing models and services that generally are and aren’t included. We’ll also go over an example of a 50-person office in Omaha to help you estimate what your IT spending might be.
Why Does Office Size Impact IT Cost?
Office size directly influences the IT services pricing because a larger number of employees means more devices, accounts, and endpoints to manage. This increase in complexity requires additional resources, support, and advanced tools to ensure the network remains secure, efficient, and scalable.
How Does IT Services Pricing Work?
There are a few common IT services pricing models that companies can use:
- Per Device: The business pays a set amount for each device within their company, no matter how many users handle each device.
- Per User: The business pays a set amount for each user within their company, no matter how many devices they have.
- Blended: In situations where the number of devices and users is not equal, IT companies may use a blended model. For example, they may generally charge per device, but if there is a significant number of users on one machine, they may charge an additional per user rate for that particular device.
- Flat Monthly Rate: Some IT companies work with each client to establish a flat monthly rate that they stick to for a set amount of time (generally a year) and then re-evaluate as necessary.
At Run Networks, we generally charge per device unless there are unique configurations that make a per user or blended structure more logical.
What’s Included in This Rate?
The exact services associated with each pricing model depend on the MSP, so make sure you clarify with your company what you’re getting before signing any contracts or agreeing on a price. Here’s what we include in our basic per device IT services pricing:
- Help Desk Support: Get responsive technical assistance to resolve day-to-day IT issues efficiently and minimize downtime.
- Endpoint Security: Protect each entryway into your network (e.g., devices such as laptops and desktops) from cyber threats through advanced security measures and monitoring.
- Application Control: Prevent unauthorized software, sites, or users from accessing your devices by allowing only explicitly approved users and applications.
- Managed Detection and Response (MDR): Monitor your network 24/7 and use rapid incident response to detect and mitigate cybersecurity threats.
- Backups: Ensure reliable data protection and recovery by securely backing up critical files and systems regularly.
- Microsoft M365 Management: Handle the configuration, updates, and ongoing management of your Microsoft 365 environment for optimal performance and security.
What’s Not Included?
There are often additional services that aren’t included in the standard IT services pricing because they vary by more than just user or device. For example, firewall services often require an additional fee because they vary so much depending on what sites the company uses and what protections they need.
Other additional costs may include onboarding fees, special projects, new software or hardware launches, third-party subscriptions, etc. Be sure to take into account all of these additional services and variations when determining your IT spending, and don’t hesitate to sit down with your IT company to make sure you’re on the same page about pricing.
How Much Do IT Services Cost for a 50-Person Office in Omaha?
Typical Omaha IT services pricing is about $100–$200 per machine per month, and we offer comparable prices at Run Networks. Using this general rate, let’s look at what IT services would cost for a 50-person office.
If each employee uses only one device, that means you’ll be charged for 50 devices. With the multiplier of $100–$200 per device, your monthly rate would be around $5,000–$10,000.
However, many employees use multiple devices. Exploding Topics reports that team members use an average of 2.5 devices for work—we’ll round up to 3 devices per employee for this example. In this scenario, you would have 150 devices (50 employees x 3 devices each), which would bring your monthly rate to $15,000–$30,000.
Experience the Premium Quality of Run Networks
At Run Networks, we strive to offer high-quality services that help your business succeed. We believe that our IT services pricing reflects this dedication to excellence and our commitment to your technology’s success, security, and efficiency.
Start a conversation to learn more about our services and see if Run Networks IT support is the right solution for you.
